Accounts Receivable Management is a very important tool for administrators to maximize the financial performance of the practice. In real life though, administrators are stretched so thin that they barely get time to process charges and payments - so a large backlog of non-payments and underpayments are kept pending with a hope to get to them some day.
That is where outsourcing to CAPRN is always a win-win situation. We have experienced personnel allocated to working on denials and outstanding claims. CAPRN uses its experience with insurance companies to route claims to the right people who can process them in a timely manner.
CAPRN reviews your contracts and determines the time period within which each insurance company should settle a claim. CAPRN monitors all claims that fall outside of this range and follows up with them immediately. We proactively contact the insurance companies and discuss and analyze the denial reasons. We document all steps in the denial management procedure so that the customer and other billing staff can stay updated on the status of the claim.